I want you to thoroughly enjoy anything you purchase from Wholehearted Empire. Because my creations are handmade, small imperfections can occur. If you are unhappy with your purchase, please contact me within 7 days of receipt so that we can discuss refund/exchange options.
Just a heads up that under most circumstances, the cost of return shipping will be the responsibility of the buyer. All products must be returned in the condition they were received.
If you purchase my fabric through Spoonflower, please note that all refunds should go through Spoonflower directly and will be based on Spoonflower's refund policy.
At this time, shipping is only available within the United States. I do aspire to provide international shipping in the future. Please contact me if you live outside the U.S. but would be interested to purchase my products.
I currently offer free shipping in the U.S., and my goal is to package and ship your order within 2 days of purchase.
Journals are mailed using USPS Media Mail (2-8 business days). If you purchase a journal along with another type of item, your order items will be shipped together via USPS First Class Mail or USPS Priority Mail (2 business days) depending on package weight.
If you purchase my fabric through Spoonflower, please note that Spoonflower has its own shipping options and policies.
The Pop-Up Shop
The pop-up shop is an online shop here on wholeheartedempire.com. The shop is open for about one week at a time approximately once per month. The best way to be notified of pop-up shop dates is to join the email list.
If the shop sells out in less than a week's time, the shop will close to replenish stock for the next pop-up. In order to keep the inspiration fresh, if items are left over after a pop-up, they may or may not reappear when the shop next opens.