THE POP-UP SHOP IS OPEN UNTIL FRIDAY, DECEMBER 18, 2020!

Shop Policies

Refunds

I want you to thoroughly enjoy anything you purchase from Wholehearted Empire. Because my creations are handmade, small imperfections can occur. If you are unhappy with your purchase, please contact me within 14 days of receipt so that we can discuss refund/exchange options.

Just a heads up that under most circumstances, the cost of return shipping will be the responsibility of the buyer. All products must be returned in the condition they were received.

Shipping

At this time, shipping is only available within the United States. I do aspire to provide international shipping in the future. Please contact me if you live outside the U.S. but would be interested to purchase my products.

I currently offer free shipping in the U.S., and my goal is to package and ship your order within 2 days of purchase.

Orders are shipped via USPS First Class Mail (up to 3 business days) or USPS Priority Mail (up to 3 business days) depending on the weight and/or size of your order. Occasionally, UPS ground (up to 5 business days) may be used for large orders.

The Pop-Up Shop

The pop-up shop is an online shop here on wholeheartedempire.com. The shop is open for about one week at a time approximately once per month. The best way to be notified of pop-up shop dates is to join the email list. 

If the shop sells out in less than a week's time, the shop will close to replenish stock for the next pop-up. In order to keep the inspiration fresh, if items are left over after a pop-up, they may or may not reappear when the shop next opens.