WE'RE MOVING! THE ONLINE SHOP WILL RE-OPEN IN JANUARY 2022! (Want to know exactly when we re-open? Join the email list below!)

Shop Policies

Refunds

I want you to thoroughly enjoy anything you purchase from Wholehearted Empire. Because my creations are handmade, small imperfections can occur. If you are unhappy with your purchase, please contact me within 14 days of receipt so that we can discuss refund/exchange options.

Just a heads up that under most circumstances, the cost of return shipping will be the responsibility of the buyer. All products must be returned in the condition they were received.

Shipping

At this time, orders from this website can only be shipped within the United States*. I currently offer free shipping in the U.S., and my goal is to package and ship your order within 2 business days of purchase.

Orders are shipped via USPS First Class Mail (up to 3 business days) or USPS Priority Mail (up to 3 business days) depending on the weight and/or size of your order. Occasionally, UPS ground (up to 5 business days) may be used for large orders.

*If you live outside the United States, you can order from the Wholehearted Empire Etsy Shop.